Sorry there seems to be some trouble xfinity

I picked up a alternate box from the store and installed. Same issue and again used trouble shooter to help The trouble shooter started by resetting my modem than performed a system refresh. The small box as usual did not reset just the main box. THe online trouble shooter directed me to voice support.

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itIn the mean time, it seems the only method to get escalate to tier 2 to ask to speak to "retention department" about cancelling and then they finally take the actually problem a little more seriously. But before you do that, Comcast seems to require proof that tier 1 has been given a chance to ignore the actual problem …Select Restart All on-screen to restart all TV Boxes. Ensure all your TV connections are tight, if applicable. Power cycle the TV Box by unplugging it for 1-2 minutes and plug it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on ...In the mean time, it seems the only method to get escalate to tier 2 to ask to speak to "retention department" about cancelling and then they finally take the actually problem a little more seriously. But before you do that, Comcast seems to require proof that tier 1 has been given a chance to ignore the actual problem …Sep 4, 2022 ... If so, what did you do? I just bought a new house and signed up for xfinity wifi. It seems quite simple to self install but that assumes one can ...It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot.

Hello thank you so much for taking the time to reach out to us on our Xfinity Community Forum. I'm very sorry to hear about the trouble viewing your account details once you log into the Xfinity My Account. This may happen if you are logging in with a non-primary username. Have you checked to ensure that you …Internet streaming says there is a caching problem and won't stream tv program. Has worked for years. Started failing today - same machine, windows 10. tried clearing cache, change browsers, etc but nothing seems to work. I see this has been a problem for a while and haven't seen any good fixes in the forum.Troubleshoot your XFINITY On Demand issue from a list of common error codes.Car trouble always seems to happen at the most inconvenient times, usually when you are already running late or on your way to an extremely important commitment. Turning your key t...Go into your router's configuration interface, and change the WAN MAC address. (Some will give you a quick option to clone your PC's mac). 2. Power cycle the modem (This will clear the MAC table) 3. Go to a website such as ipchicken.com and check your IP. If done right, your IP will have changed. 2 years …Trouble activating new internet. Closed. I’m having trouble activating my new xfinity internet at my new apartment. I keep getting this message: “sorry, we’re having some trouble, please chat with an agent for help with your activation.”. I’ve tried signing out and back in, and I made sure I have an xfinity ID and have the correct ...This makes no sense, as I too can access Xfinity mail, etc. It's only Stream and it's only on my desktop. If I'm told "You signed in successfully but you must be an Xfinity user to enjoy this service," it must be Xfinity's problem that all of a sudden it doesn't recognize me as a user on the same desktop I've been using for years.This makes no sense, as I too can access Xfinity mail, etc. It's only Stream and it's only on my desktop. If I'm told "You signed in successfully but you must be an Xfinity user to enjoy this service," it must be Xfinity's problem that all of a sudden it doesn't recognize me as a user on the same desktop I've been using …

It will bring you to the chat AI assist. In the chat window, type port forward. The AI will respond the a number of prompts, select network. Then another list of prompts will load, select open advanced options. Finally, the last set of prompts will appear, where here you can select port forwarding."Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it (Credit to …Jan 26, 2024 · Using a tool to tighten the connections can bend the internal wiring and cause signal issues, so we always recommend tightening them by hand. My main X1 box is working fine, all of the other smaller set top boxes have an RDK-03036 code “sorry there seems to be some trouble”. I have restarted the gateway, power cycled the main x1 box and ...

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X1 Error Code: XRE-10007Comcast can no longer say it has the "fastest internet in America" in ads to cast superiority over rival services like Verizon FiOS By clicking "TRY IT", I agree to receive newslet...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.You can report an issue by going to the Xfinity Status Center. If two or more of your services are offline, you'll see a banner alerting you at the top of the screen. Click the Check for Issues button. We’ll check for other device outages in your area, and you can enter your mobile number if you’d like to receive text message updates from us.To enter the The X1 Platform Diagnostics Page: Hold down Exit button for 5 seconds. Press the down arrow twice. Push the number 2 button. That brings up diagnostics screen. Use arrows to navigate. Exit button to exit.

I'm getting a message, "Sorry, there seems to be some trouble. Tighten your cable connections, and then restart your TV. Ask an Expert. Electronics Question. TV …I am trying to set up my Xfinity gateway device but I can’t log into the Xfinity app to activate it ... Getting "Sorry We're Having Some Trouble Error". I am trying to set up my Xfinity gateway device but I can’t log into the Xfinity app to activate it ... Updated 1 year ago. 38. 1. 0. 2. CCChelseaA +13 more. Problem …You have been blocked from sending to the Comcast network because we have determined that you are sending email from a dynamic/residential IP address within the Comcast domain. Comcast does not allow subscribers to send email from email servers other than smtp.comcast.net. I don't believe my email is originating from …To perform a soft reset without unplugging the cable box, you’ll just press the power button on the cable box and hold it for 10 seconds. The cable box should reset and turn itself back on at this point. If you see that the LED still isn’t on, it means you still have no power to the box.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it@doesnotmatter_ I received my XB7-T today and will be making the switch tomorrow.I will let you know. However, I would be very interested to know if someone has been able to create new forwards before I take the leap.Sep 11, 2023 ... Sorry, there seems to be some trouble. Please tighten your cable connections, and then restart your TV Box. This can often fix common issues ...It says sorry we're having some trouble please tighten your cable connections then restart your tv box , which can often fix the problem . Restart. Code RDK-03036 …"Sorry, we're having some trouble. This program is not available to watch at the moment. Please try again in a few minutes.” To resolve this issue, you may need to restart your TV …Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window. Press Enter to send it.

Mar 12, 2022 ... We apologize for any confusion. ... (looking to replace their router, not bridge, why bother to keep their junk?) ... This issue seems to be ...

Mar 12, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. There was an update to the NBC Sports app yesterday on the Roku. Now I’m getting a message that says the content is not available for wave broadband customers. This seems to be an accurate because I can login with my cable credentials on my phone or on my laptop and the streaming live sports content …It will bring you to the chat AI assist. In the chat window, type port forward. The AI will respond the a number of prompts, select network. Then another list of prompts will load, select open advanced options. Finally, the last set of prompts will appear, where here you can select port forwarding." 👋 Hello! Please allow us to investigate this service activation and get everything figured out. You are in great hands with our team. If you could please send me a Modmail message with your full name and full address. 1. Delete Xfinity beta app. 2. Unplug power supply from Roku stick for a few minutes. 3. Plug it back in and redownload the app. 4. Complete authorization process with link code to your phone or computer. Please let me know if this made any difference, and we will be standing by.Step 1: Check Your Internet Connection. First, make sure that your internet connection is working properly and that there is no issue with your router or modem. If you are still experiencing problems, try connecting to a different network and see if the issue persists. Step 2: Check Your Xfinity Account and Contact …• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itSep 4, 2022 ... If so, what did you do? I just bought a new house and signed up for xfinity wifi. It seems quite simple to self install but that assumes one can ...Sep 4, 2022 · It seems quite simple to self install but that assumes one can open the app to activate it. I cannot without getting the sorry message. I have waited a day or 2. Reinstalled the app. Shutdown my phone. Will anything work? I give it about one more day and I’m then I’m returning the equipment to the xfinity store and moving on to another carrier.

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Apr 5, 2020 ... Sorry for the experience you're having with ... some freezing on one of the TVs now today ... trouble but with the kids being bored out of ...1. 5 comments. Best. AutoModerator • 1 yr. ago •. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate …Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Learn more about resolving Error Code: RDK — 03013. HI @user_2012c0 Thank you for sharing the trouble you had with the app and activation. I would love to help out if someone else hasn't already. Please send us a direct message with your name and service address. Please send us "Xfinity Support" a direct message with your name and service address.In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window; Press Enter to send it. An official employee, such as myself or whoever is first available, will …I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Low-income families can potentially get two months of free internet from Comcast in response to the coronavirus outbreak. Low-income families can potentially get two months of free... ….

Press the power button of the internet provider and hold it for a minimum of 30 seconds. You can now reconnect all the cables to their respective slots, then allow the connection to be re-established again. Turn on your television and try to stream again. Check if the RDK-03003 is still showing.Go into your router's configuration interface, and change the WAN MAC address. (Some will give you a quick option to clone your PC's mac). 2. Power cycle the modem (This will clear the MAC table) 3. Go to a website such as ipchicken.com and check your IP. If done right, your IP will have changed. 2 years …There are no troubleshooting options through comcast because the device is a wired device. It seems any troubleshooting options are only available for wireless devices. @comcastgabe, I went through the app and followed the steps in your link prior to reaching to out to comcast.Causes the Xfinity Error Code RDK-03036. Just like it was stated earlier, this particular error message emphasis that there is an issue with the program. The reasons …I'm sorry to hear you're having issues with your Xfinity app, but you have definitely come to the right place for assistance. If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.Aug 23, 2020 · Since you’re in apartment you’re going to need a tech out, either your disconnected outside or inside your apartment. The previous tenant may have had a different provider Oct 8, 2022 · The Xfinity app when attempting to login after putting in a correct user name and password (double checked on the browser) brings up. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? 0 Cancel PostSelect Try Again on-screen. Ensure all of your TV connections are still tight, if applicable. Power cycle the TV Box by unplugging it for one to two minutes and then plugging it back in. If you can't power cycle the TV Box, try restarting it by saying, “Restart TV Box” into your Xfinity Voice Remote or holding down the power … Sorry there seems to be some trouble xfinity, First, locate the connection between the cable and the wall, and twist it to the right as far as it will go. A good rule to go by is "finger-tight." Make it as tight as you can without the help of a wrench or tool. Next, find the point where the cable connects to the back of your equipment. Again, twist the connection to the right, finger-tight., Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts., Jul 29, 2022 · To begin, send me a private message. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. I have had an XG2v2-P box with 3 XiD-P boxes for three years along with ... , Are you experiencing trouble signing in to your Comcast internet email account? Don’t worry, you’re not alone. Many users encounter issues when trying to access their Comcast email..., Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts., Very easy to reach the maximum number allowed (2). Tier 3 support is dealing with a certain unspecified volume of calls on this issue. Xfinity is evaluating some means of enabling the user to examine their active logged-in devices, and terminate the logins explicitly, in a self-serve fashion., The latest sign that massive internet service providers are susceptible to failures in physical infrastructure. A cut in a fiber line from one of Comcast’s network partners has cau..., Says sorry we’re having some trouble please tighten your cable connections then restart your tv box , which can often fix the problem . Restart. Code RDK-03036. Technician's Assistant: Does your network appear in the WiFi list on your TV? Talked to cable provider wasn't much of a help., The latest sign that massive internet service providers are susceptible to failures in physical infrastructure. A cut in a fiber line from one of Comcast’s network partners has cau..., I am trying to set up my Xfinity gateway device but I can’t log into the Xfinity app to activate it Skip ... Getting "Sorry We're Having Some Trouble Error". ... Question • Updated 1 year ago. 38. 1. 0. 2. CCChelseaA +13 more. Problem Solver • 637 Messages. 1 year ago. Hello there! Thank you for reaching out!, Says sorry we’re having some trouble please tighten your cable connections then restart your tv box , which can often fix the problem . Restart. Code RDK-03036. Technician's Assistant: Does your network appear in the WiFi list on your TV? Talked to cable provider wasn't much of a help., I am unable to use many functions on the Xfinity app, such as, activating devices and seeing usage by profiles. I have been trying for weeks to activate a pod but keep receiving a, try again later, message. I managed to reach an agent once but received no solution. They claimed they “sent a fix” that would …, 1 Message. Monday, August 28th, 2023 6:41 PM. XiD-C not connecting. I have a new XiD-C box and tried installing yesterday. It loaded, but the picture was frozen …, The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window; Press Enter to …, Dec 28, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window; Press Enter to send it , Click the "Direct Messaging" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message., Oct 11, 2021 · I'm getting a message, "Sorry, there seems to be some trouble. Tighten your cable connections, and then restart your TV. Ask an Expert. Electronics Question. TV Problems. What video devices/ sources are connected to that TV and do the problem occur on all video inputs? , To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to …, Now connecting to your entertainment experience. Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere!, Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please ..., I never needed to do this before. There is obviously some issue. I solve this by disconnecting and reconnecting wifi. It usually works the first time but sometimes I have to repeat. This happens maybe 10 times a day and nothing seems to trigger it. The connection not private/secure seems to be a difference in certificates, maybe the …, • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it, To perform a soft reset without unplugging the cable box, you’ll just press the power button on the cable box and hold it for 10 seconds. The cable box should reset and turn itself back on at this point. If you see that the LED still isn’t on, it means you still have no power to the box., Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list., Mar 12, 2022 · Go to the Connect tab. Select your network on the Xfinity app or select See Network on the xFi website. Select Advanced Settings under More. Select Port Forwarding from the menu. Select Port Forwarding. Choose the household device for the port forward you are setting up from the drop-down list of connected devices. , Best way to setup DMZ. Hello, trying to improve my gaming experience. One thing I heard is to put my gaming console into the DMZ. I tried to add my gaming console into my wi-fi router's DMZ by specifying the internal address, seems like it kind of improved but then a day or two later, my household started …, Hello thank you so much for taking the time to reach out to us on our Xfinity Community Forum. I'm very sorry to hear about the trouble viewing your account details once you log into the Xfinity My Account. This may happen if you are logging in with a non-primary username. Have you checked to ensure that you …, Says sorry we’re having some trouble please tighten your cable connections then restart your tv box , which can often fix the problem . Restart. Code RDK-03036. Technician's Assistant: Does your network appear in the WiFi list on your TV? Talked to cable provider wasn't much of a help., Are you having trouble with your Whirlpool ice maker and need to remove it for repair or replacement? Removing an ice maker may seem like a simple task, but there are common mistak..., Best way to setup DMZ. Hello, trying to improve my gaming experience. One thing I heard is to put my gaming console into the DMZ. I tried to add my gaming console into my wi-fi router's DMZ by specifying the internal address, seems like it kind of improved but then a day or two later, my household started …, Learn more about resolving Error Code: RDK — 03013., Comcast's new streaming offering for Xfinity customers, NOW TV, is $20/month and includes Peacock, 40+ live channels and 20+ FAST channels. Comcast announced Tuesday its new stream..., Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit …